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By  Saleh Adamu Kwaru CNA, FCCSA (USA) Although the aviation industry in Nigeria is making strides, there remains a crucial need to tighten regulations and ensure that sanctions are enforced where necessary. The lack of due respect for customers has significantly contributed to the observed shortcomings. This issue manifests in various ways, such as flight delays, inadequate communication, and poor handling of passenger concerns. Every frequent Nigerian passenger has witnessed uncalled delays resulting in missed connecting flights or business engagements. When customers feel undervalued, it impacts their overall experience and perception of the service. A customer-first approach is essential for the aviation industry to thrive. Airlines must prioritize the needs and expectations of passengers by ensuring timely departures and arrivals, providing clear and accurate information, and addressing complaints promptly and effectively. Investing in customer service training for...

```By Abdulgafar Oladimeji The chairman National Sports Commission, NSC Shehu Dikko has revealed that the commission has set in motion the process to establish Nigeria’s first Sports Infrastructure Development Management Board. Dikko in a television chat titled Reshaping Democracy aired on NTA, last Tuesday disclosed that the moves to create the new board is as a result of the efforts to revive the decaying state of sports infrastructure in Nigeria. He added that the creation of the planned board is targeted at refocusing Nigerian sports from sole reliant on taking part in competition only to productivity levels. The NSC boss explained that the plan is to reposition the sector to enable it contribute to the national GDP through the concession and licensing of sports facilities to boost revenue generation. He then disclosed that plans are underway to construct one new stadiums in the six geographical zones. He added that , MKO stadium Abuja would be used to kic...

Sports entrepreneur and former Gombe United FC Chairman Hon. Ahmed Shuaibu Gara-Gombe has said only administrators with skeletons in sports can afford to bar stakeholders from expressing their views on sports development in Nigeria. In a chat with journalists recently, Gara-Gombe noted that on several occasions he has been barred from expressing his views over major development and appointment in Nigeria sports in Radio and Television Stations in Nigeria. "All sports stakeholders and those who appreciates my modest contributions in Nigeria sports, especially trying to always put sports administrators and managers on their toes" I advise them not to worry as many people have been calling me, sending messages to my friends and close associates asking why I have been quiet about the reintroduction of the National Sports Commission (NSC) and the managers." The Chairman Gombe State Athletics Association also reacted to rumours that he had pulled out of sports ...

A growing issue of urgent concern is the use of Russian flags by some youth engaged in so-called peaceful demonstrations in Nigeria. During an interview with a media house on Monday morning, August 5, 2024, which marked the fourth day of the "End Bad Governance" demonstrations, I provided insights into this development. In my immediate response, I identified three factors driving this phenomenon, which I believe converge into one dangerous issue requiring immediate attention from authorities and stakeholders. **Three Key Factors:** 1. **Anti-West Sentiment:** In the Third World, even among the unschooled, there is a pervasive belief that institutions like the World Bank and the IMF, domiciled in America, are behind their increasing suffering. Viewing Russia as anti-America, the demonstrators seem to embrace the adage, "the enemy of my enemy is my friend." Hence, they call for Russian support, although the Russian Embassy in Nigeria has distanced itself f...